We match requests across Edinburgh and nearby communities. Your exact address stays private while providers quote.
Providers choose the areas they can cover. A request is routed using the job type, approximate location and current provider eligibility. Emergency or 24-hour attendance is never assumed; each quote should state current availability.
We currently take requests in Edinburgh only. Give your neighbourhood and the first part of your postcode, for example EH6, so we can check which providers cover it.
Put your neighbourhood and postcode district (for example EH6) in the job description, not your full address. Each provider decides whether they can reach you at the time you need; being nearby does not mean they are free or have the right parts.
Parking is tight and largely permit-controlled, and many flats are several floors up a common stair. Say which floor you are on, whether there is a lift and how the stair door is opened, so the quote reflects the real access time.
Newer flats here often have shared plant rooms and risers managed by a factor. If the problem might be in a shared pipe or drain, say so, and check whether the factor needs to approve the work first.
Victorian and Edwardian tenements and villas can have older pipework under timber floors. Mention the age of the building if you know it, and whether carpets or floorboards would need lifting.
Mostly houses and four-in-a-block flats, so access is easier, but outside taps and pipes in garages are more exposed to frost. Say if the problem started during cold weather.
A request does not reserve an appointment. If no provider can quote, the site will say so. For an urgent problem, do not wait for a quote if anyone could be at risk; get emergency help.