One request, structured for local plumbers

The platform gathers the practical details providers need, keeps customer contact information private while they quote, and presents responses in a consistent format.

Step by step

01

Describe the job

Tell us what happened, the approximate area, urgency and anything a provider should know before pricing.

02

Create the brief

The guided flow turns your answers into a concise job-only brief without your phone, email or exact address.

03

Invite suitable providers

Eligible Edinburgh plumbers can receive the brief and submit price basis, scope, exclusions and availability.

04

Compare privately

You review quotes without direct sales pressure. Provider identities and customer contact details remain protected during comparison.

05

Choose

Choose the quote that suits you. We ask the provider to confirm the job.

06

Connect

Once the provider confirms, you receive the contact details needed to arrange the work.

Before you choose a quote

Check whether the price is fixed, estimated, a call-out fee or subject to inspection. Compare the included work, exclusions, VAT and expected duration. The closing time shown on your quote page tells you when that quote window ends; it is not a promise of attendance.

If your plans change

Before selection, eligible requests can be cancelled from the private quote page. Once a provider has been selected, use support to discuss a change. Keep your private access link and request reference available, and explain whether you have already arranged work elsewhere.

Important: attendance is not confirmed until the selected provider accepts. For emergencies, stated availability should be checked in the live quote.
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